Lorient is quality assured under the disciplines of BS EN ISO 9001:2015.
In summary, our Quality Policy is to:
- Know and understand our customers’ needs and expectations in order to meet and surpass those requirements at all times.
- Clearly communicate to personnel their role in meeting the company objectives, investing in staff via relevant training.
- Do everything right first time.
- Monitor and measure processes against company objectives.
- Create & maintain an environment which drives continuous improvement.