Lorient products carry high levels of product performance backed by not only extensive test evidence, but also a large number of third-party accreditation schemes – independently verifying – amongst other things – their fitness for purpose.
Meet Christian, our Quality Manager who looks after our accreditations at Lorient…
Tell us about your role…
"I’m responsible for managing Lorient’s various third-party accreditations and certifications which include CERTIFIRE, BBA, UL and IFC in relentless pursuit of excellence. I’m passionate about improving people, products, and processes at Lorient and driving improvement through a robust quality management system."
Why is your role so crucial in a business like ours?
"Our high-performance sealing systems are used in a huge array of safety critical environments – such as hospitals, care homes, schools, high rise apartments to name but a few. Our customers rely on our products to keep people safe & property protected in the event of a fire. Quality assurance is therefore critical to product compliance ensuring specifications are met and performance requirements are guaranteed."
Why is third-party certification so important in our industry?
"Conforming to third-party certification requirements ensure our products meet or exceed industry standards. Our customers can be confident that our products are manufactured in a consistent way, are high quality and fit-for-purpose. Annual audits and checks by independent experts, review the manufacturing process to ensure that the products are produced in the same way that they were tested. Third party certification also provides visibility and traceability of our products throughout the construction supply chain.
What’s the feedback from recent audits?
"We continually look at ways in which can improve, and we’ve received positive feedback from certification bodies and customers regarding the direction of our QMS, planned improvements and everyone’s commitment to improving our processes and service to customers."