Does Lorient have an Environmental Policy?
Yes, we do. Please visit our enviromental policy page, and the policy is available to download as a PDF document.
Can we buy from you direct, or can you tell me your nearest distributor?
You can buy from us direct - if you don't have a credit account with us, then it will be on a proforma invoice basis though. However, it may be easier and more beneficial for you to buy through one of our recommended distributors. Please contact our Operations Team on 01626 837555 for details of your nearest stockist.
What lead times do you offer on your products?
We know our products often need to be with customers quickly, so we do keep most of our more popular products in stock. If the products you require are on our shelves, your account is in good standing, then we will, where possible, despatch the goods the same day. That usually means the goods will be received the next working day (guaranteed timed deliveries can be arranged if required).
Given the number of colours, sizes and special profiles we offer, there may be times when the products will need to be specially manufactured. Where this is the case, we recommend allowing a lead time of 7-10 days - but if we can despatch the goods any more quickly than that, then of course we will.
I need your products on site tomorrow - can you ship these out for me today?
Yes, we can deliver direct to site. Guaranteed timed deliveries can be arranged on request for an extra charge - please contact our Operations Team on 01626 837555 for details. Please refer to the FAQ on lead times for more information.
How can I check stock availability of your products?
Many of our more popular products are held in stock, ready for quick despatch. To check availability, please contact our Operations Team on 01626 834252, or e-mail: email@example.com. Please remember to include your company name and telephone number so we can respond to your enquiry without delay.
What's your UK carriage charge?
Deliveries of a value of £200.00 or more (excluding VAT) are delivered to locations in the UK mainland free of charge, using our standard carrier service. That includes deliveries direct to site. If the value of your delivery is less than £200.00, then a carriage charge of £13.95 applies. Guaranteed timed deliveries can be arranged on request for an extra charge - please contact our Operations Team on 01626 837555 for details.